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Australia

Sending shipments to Australia – general advice  It is important to note that all invoices are to be clear, precise and accurate. All invoices must include receiver and shipper details and quantity of goods. Ensure that the invoice displays itemised detailed descriptions of goods, (not just part numbers/code numbers), e.g. “100% cotton t-shirt.” The Australian... View Article

Namibia

To ensure smooth processing by customs, all dutiable shipments being sent to Namibia but be sent with a valid Commercial Invoice. Proforma Invoices, handwritten invoices, handwritten amendments, the wording “Value for Customs Purposes Only” or values declared in a currency other than that of the origin country, destination country, EUR, or USD are not accepted... View Article

Mozambique

Sending items to Mozambique – general advice Only valid Commercial Invoices are accepted by customs. All goods/non document shipments must have the correct value and currency listed on the invoice. Undervalued shipments may be detained or delayed by customs and incur penalties which will be charged to the receiver. All dutiable goods are cleared by... View Article

Ghana

Sending items to Ghana – general advice Please contact DHL prior to sending all dutiable shipments to Ghana where the value of duties is above USD$10 000 and the sender wishes to pay the duties (DTP) to ensure pre-alerts are made. All shipments, regardless of value, are subject to a formal declaration and customs clearance.... View Article

Botswana

The official value limit for goods to Botswana is up to USD 50.00. There is no de minimis value in Botswana. All goods are subject to formal clearance and duties and taxes may apply. Botswana customs have changed the requirements on clearing shipments for individuals. Individual importers are not required to be registered on e-filing... View Article

Angola

Sending items to Angola – general advice All shipments must be accompanied by the original Commercial Invoice – Proforma Invoices are not accepted. All invoices must be typed in both English (for export process and manifesting) and in Portuguese for the clearance process. Delays may occur if a shipment only includes an English invoice. The... View Article

Kenya

Sending items to Kenya– general advice All institutions, entities or individuals wishing to import Unmanned Aerial Vehicles (UAV) or drones into Kenya must seek approval from the Ministry of Defence & authorization from the Kenya Civil Aviation Authority(KCAA). Items must not be shipped before acquiring approvals. For dutiable items, only commercial invoices are permitted. Proforma... View Article

South Africa

General advice All shipments arriving into South Africa should be accompanied by an original Commercial Invoice. This requirement differs from other countries in the region. Shipment arriving without a commercial invoice will be stopped and not released until a commercial invoice is supplied. Pro Forma invoices, Consignment Notes or hand written invoices are not suitable... View Article

India

Sending items to India – general advice All shipments received into India need the receivers KYC (Know your Customer) documentation in order. These should include be a Government recognized Identity and proof of address which are to be presented to Customs during shipment clearance. Import clearance cannot start unless KYC documents and Authorization approvals are... View Article

Netherlands

Sending items to the Netherlands – General Advice For all shipments to the Netherlands, the following Customs ID numbers are required: EORI, Tax ID number. Alert DHL if the shipment value exceeds the Advisory Value Limit (USD50,000.00). Undervaluation will lead to fines and delay of shipments. Maximum parcel dimensions: length 120.0 cm (47.0 inches), height... View Article